Contact & Accountability
Last updated August 24, 2026 · Published by Cuyahoga Valley Mindful Health and Wellness LLC (CVMHW)
FeelingsHelper is published by Eric Riesterer, M.A., LPCC through Cuyahoga Valley Mindful Health and Wellness LLC (CVMHW) in Northeast Ohio. Here is how to reach a real person, and what email can and cannot do.
If this is an emergency, do not email
Call or text 988 for the Suicide & Crisis Lifeline, call 911, or go to your nearest emergency department. Summit County Mobile Crisis: 330-434-9144. Email and this website are not monitored for emergencies and cannot dispatch help.
How to reach us
- Email: CVMHW@proton.me
- Phone: (216) 480-5045
- Practice website: https://www.cvmhw.com
- Appointment scheduling: https://calendly.com/ericmriesterer/
- Publisher: Cuyahoga Valley Mindful Health and Wellness LLC (CVMHW), Northeast Ohio, United States
What we can help with by email
- Privacy questions, including help deleting locally stored entries.
- Reporting a broken tool, a typo, or content that reads as inaccurate or stigmatizing.
- Accessibility barriers — screen reader, contrast, motion, or keyboard problems.
- Permission requests for classroom, clinic, or agency use.
- Press, research, and clinician-partnership inquiries.
What email cannot be
Email is not therapy, not clinical advice, and not a secure channel for health information. Please do not send diagnoses, medication lists, session content, or details about a specific person's treatment. If you want clinical care, use the practice website or scheduling link so intake happens through the proper, HIPAA-covered process. Responses typically take a few business days, and there is no guaranteed response window.
Accessibility
The site is built for sensory-sensitive and screen-reader users: semantic headings, labeled controls, large touch targets, restrained animation, and contrast-checked color. If something blocks you, email CVMHW@proton.me with the page URL and what happened, and we will fix it.
Corrections and accountability
Content is written by a licensed clinician and reviewed on an ongoing basis. If you can point to a factual or clinical error, we would rather hear it than not — corrections are made on the page, and material changes to legal or privacy language carry a new effective date. See /privacy and /terms.